At Sana Star Wig, we aim to provide a smooth and personalized shipping experience for our customers. To ensure that each order is tailored to meet your needs, we’ll consult with you by phone to confirm product details and shipping preferences before finalizing your order.
1. Order Confirmation
After placing an order, our team will reach out to you via phone to confirm your order details. This helps us verify product specifications, delivery instructions, and shipping preferences to ensure that your order meets your expectations.
2. Shipping Times
Once your order is confirmed, we process it within 1-2 business days. Delivery times may vary depending on your location, but generally, orders are delivered within 3-7 business days within Bahrain and 7-14 business days for international orders.
3. Shipping Charges
Shipping costs are calculated based on your location, order weight, and delivery speed. All charges will be discussed and confirmed with you during the consultation.
4. Tracking Your Order
Once your order has been shipped, we’ll provide you with a tracking number so you can monitor your package’s progress until it reaches you.
5. International Shipping
We offer international shipping to select countries. Additional fees, duties, or taxes may apply and are the customer’s responsibility. Please allow additional time for customs processing for international shipments.
6. Issues with Shipping
If you experience any issues with shipping, such as delays or damages, please contact our team immediately. We’re here to assist and ensure a satisfying experience.
Contact Us
For any shipping inquiries, you can reach us at:
Sana Star Wig
Email: visupana@gmail.com
Phone: +973 34647043 / +973 36433857